These Terms of Service ("Terms") govern your use of the FineFinds platform as a parent or guardian. By creating an account and booking services for your children, you agree to be bound by these Terms. Please read them carefully.
As a parent or legal guardian, you are responsible for providing accurate information about yourself and your children. You must ensure that all enrolled children are age-appropriate for the selected activities and that you have the legal authority to make bookings on their behalf.
All bookings are subject to availability and vendor approval. You agree to provide complete and accurate information about your child's needs, medical conditions, allergies, or special requirements. Bookings are confirmed only upon successful payment processing.
You agree to pay all applicable fees, taxes, and charges associated with your bookings. Payments are processed securely through our platform. You authorize FineFinds to charge your selected payment method for all confirmed bookings and any applicable service fees.
Each vendor on FineFinds sets their own cancellation and refund policy. These may vary from activity to activity, so we encourage you to carefully review the specific terms outlined in the listing before making a booking.
We’re here to support you, but all policies are vendor-specific. For any questions, we recommend reaching out to the provider listed on the activity page.
While service providers are responsible for maintaining safe environments, you acknowledge that participation in children's activities involves inherent risks. You are responsible for ensuring your child's fitness to participate and for providing necessary supervision as required by the activity.
You must provide accurate medical information, emergency contacts, and any special needs your child may have. You authorize service providers to seek emergency medical care for your child if needed and agree to be responsible for any associated costs.
You are responsible for your child's behavior during activities. Service providers reserve the right to remove children who display disruptive or unsafe behavior. No refunds will be provided for dismissals due to behavioral issues or failure to follow program rules.
You agree to receive communications from FineFinds and service providers regarding your bookings, including confirmations, reminders, schedule changes, and important updates. You must maintain current contact information in your account.
We are committed to protecting your and your child's privacy. Your personal information is handled in accordance with our Privacy Policy. You consent to the collection and use of necessary information to facilitate bookings and improve our services.
You acknowledge that participation in activities involves certain risks and agree to release FineFinds from liability for injuries or damages occurring during activities. You understand that service providers maintain primary responsibility for the safety and conduct of their programs.
You are encouraged to provide honest reviews and feedback about your experiences. Reviews must be truthful, respectful, and relevant to the service received. FineFinds reserves the right to moderate and remove inappropriate content.
For booking support, questions, or concerns, please contact us at [email protected].